10:00 am - 11:30 am	Building the Wireless Restaurant …More
10:00 am - 11:30 am	Best Practices of Highly Successful Independent Restaurants: What Smart Independents Are Doing to Compete & Win in Very Competitive Markets …More
10:00 am - 11:30 am	Presentation Skills and Coaching for Star Performance …More
10:00 am - 11:30 am	Foodservice Planning: Changing the Old Rules! …More
10:00 am - 11:30 am	Food Security: Narrowing the Focus for Restaurants …More
12:00 pm - 01:30 pm	Enabling Nutritional Analysis …More
12:00 pm - 01:30 pm	Legacy and Leadership: 12 Key Lessons from the Last 150 Years …More
12:00 pm - 01:30 pm	Marketing Mexican and Latin Flavors: A Foodservice Primer for Restaurateurs and Vendors …More
12:00 pm - 01:30 pm	The View from the Brand-Stand: How Consumers View Us …More
12:00 pm - 01:30 pm	Leading a Strategic Training Department: Turning Traditional Training into a Strategic Business Partnership …More
02:00 pm - 03:30 pm	Implementing Successful Cost Controls Through Integrated Back-Office & Reporting Systems …More
02:00 pm - 03:30 pm	Three Great Ways to Build Sales … and One Really Lousy One! …More
02:00 pm - 03:30 pm	From Concept to Culture: The Bubba Gump Shrimp Company's Recipe for Training, Retaining and Motivating Talented Managers …More
02:00 pm - 03:30 pm	Preventative Maintenance: Where to Begin? …More

10:00 am - 11:30 am	Real-Time Business -- Leveraging Your Point-of-Sale System …More
10:00 am - 11:30 am	Raising Your Food IQ for Financial Success …More
10:00 am - 11:30 am	Employing Generation Why -- Understanding, Managing, and Motivating Your New Workforce …More
10:00 am - 11:30 am	Restaurant Marketing: 20 Things You Need to Know About Publicizing and Marketing Your Restaurant …More
10:00 am - 11:30 am	Design Trends 2004 …More
10:00 am - 11:30 am	IRS Update and Tip Reporting …More
12:00 pm - 01:30 pm	Why Wi-Fi Works for You …More
12:00 pm - 01:30 pm	Uncork Your Profit Potential -- Creating a Wine Program that Gets Results …More
12:00 pm - 01:30 pm	Menu Management and Design for the Independent Operator …More
12:00 pm - 01:30 pm	Six Thinking Hats …More
02:00 pm - 03:30 pm	Innovations in Technology ... Leading Edge or Bleeding Edge …More
02:00 pm - 03:30 pm	Wall-To-Wall Branding: 10 GEMs To Build a Memorable Dining Experience …More
02:00 pm - 03:30 pm	The Top 10 Tips for Training Top Performers …More
02:00 pm - 03:30 pm	Winning Workforce Ideas Workshop -- Best Practices from Award-Winning Operators …More

10:00 am - 11:30 am	Super-sizing the Payment Menu …More
10:00 am - 11:30 am	Culinology's™ Spin on Menu Development …More
10:00 am - 11:30 am	Liquid Assets -- Understanding the Beers You Sell …More
10:00 am - 11:30 am	American School Food Service Association's School Foodservice Industry External Environmental Scan …More
10:00 am - 11:30 am	Excellence is Now Being Served …More
12:00 pm - 01:30 pm	Online Marketing Management for Multi-Unit Operations …More
12:00 pm - 01:30 pm	Nutrition and Eating Habits on College Campuses …More
12:00 pm - 01:30 pm	Keeping Catering Clients for Life -- Strategies for Increased Success & Profitability …More
12:00 pm - 01:30 pm	Food For Thought V: A Snapshot of Food, Health and Nutrition in the News …More
12:00 pm - 01:30 pm	Integrating Food Service into Convenience Retailing …More
02:00 pm - 03:30 pm	Managing the HACCP Implementation Journey …More
02:00 pm - 03:30 pm	Self-Service Kiosks: The Advent of Customer-Facing Technology in Quickservice Ordering …More
02:00 pm - 03:30 pm	Illinois Hotel & Lodging Association -- The State of the Hotel Industry …More

Sessions will also be presented by:

» MultiCultural Foodservice & Hospitality Alliance
» Women's Foodservice Forum